The Arc of Tri-Cities and Ben Franklin Transit in their commitment to individuals with intellectual and developmental disabilities and their families the Arc of Tri-Cities and Ben-Franklin Transit worked together as partners to provide transportation for persons with disabilities. This partnership has benefitted the community by increasing opportunities for community integration and participation. Increased community awareness that has resulted in a greater understanding and acceptance of persons with intellectual and developmental disabilities
In 1993, the Arc of Tri-Cities partnered with Columbia Industries, Goodwill Industries, and Adult Day Services of the Tri-Cities to form Coalition Transportation Service (CTS) to provide door-to door subscription service to members of the Coalition attending these programs.
Participation in the CTS Transportaition Services is contingent on Dial A Ride eligibility.
To apply for CTS eligibility, please fill out and turn in-to Ben Franklin Transit the following Dial A Ride Application.